Kental Trading Lab respects the privacy of customers, members, visitors, and partners who use our website, digital products, trading tools, educational resources, and support channels. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
We may collect information you provide directly, including your name, email address, account login details, product interest, support messages, newsletter preferences, order details, coupon use, affiliate references, and any information submitted through contact forms or customer support.
When you create an account or purchase access, we may store customer records, license details, download activity, order status, and product entitlement information so we can provide secure access to your files, indicators, updates, and account dashboard.
Payment and Checkout Information
Payments are intended to be processed through third-party payment providers such as Stripe, PayPal, or another configured gateway. Kental Trading Lab should not store full card numbers or sensitive payment credentials on this website. Payment providers may collect and process payment information according to their own privacy policies and security standards.
Website, Analytics, and Security Data
We may collect technical information such as IP address, browser type, device information, referral source, pages visited, timestamps, session activity, and general usage analytics. This information helps us protect the platform, monitor performance, improve product pages, detect abuse, and understand which content is useful to visitors.
How We Use Information
We use collected information to create and manage accounts, provide product access, process orders, deliver secure downloads, generate and manage license keys, respond to support requests, send important account notices, improve our website, monitor security, manage affiliate attribution, and send marketing emails when you have opted in.
Emails and Marketing
If you subscribe to updates, request information, or create an account, we may send emails about product access, platform notices, educational content, launch updates, promotions, or support matters. You may unsubscribe from marketing emails at any time. Important transactional or security emails may still be sent when required to operate your account.
Sharing of Information
We do not sell personal information. We may share limited information with service providers that help operate the platform, including payment processors, hosting providers, email services, analytics tools, security services, and customer support systems. We may also disclose information if required by law, regulation, legal process, fraud prevention, or protection of our rights and users.
Data Retention
We retain information for as long as reasonably necessary to provide services, maintain account records, satisfy legal or accounting obligations, resolve disputes, prevent fraud, and enforce agreements. Some records, such as order history and license activity, may be retained for business, tax, compliance, and security purposes.
Your Choices
You may request access, correction, or deletion of certain personal information by contacting us. Some requests may be limited where information is required for legal, security, accounting, fraud-prevention, or service-delivery reasons.
Security
We use reasonable administrative, technical, and operational safeguards to protect account and product access information. No website, server, database, email system, or internet transmission is completely secure, so users should protect their passwords and avoid sharing account access.
International Use
Customers and visitors may access Kental Trading Lab from different countries. By using the website, you understand that information may be processed in locations where our hosting, email, analytics, payment, or support providers operate.
Trading and Product Data
Kental Trading Lab provides digital trading tools and educational resources. We do not require you to submit brokerage passwords, trading account credentials, private keys, or exchange login details. You should never send sensitive trading account access information through contact forms, email, or support messages.
Updates to This Policy
We may update this Privacy Policy as the platform, products, payment providers, analytics tools, or legal requirements change. The latest version will be posted on this page.
Contact
For privacy questions or data requests, contact Kental Trading Lab through the official contact page or the support email configured for this website.